Privacy Policy for Sokonjema.com

Last updated: 28th November 2024

Introduction

Welcome to Sokonjema.com, owned by Sokonjema Limited Company, a registered company in Kenya. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of our website.

Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase.
• Non-Personal Information: We may collect information that does not identify you personally, such as your IP address, browser type, and browsing behavior on our site.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders.
• Communicating with you about your orders and our services.
• Improving our website and services based on user feedback.
• Sending you promotional materials and updates, if you have opted to receive them.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• With service providers who assist us in operating our website and conducting our business.
• If required by law or to comply with legal processes.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and improve our services. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal obligations.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@sokonjema.com

Phone: +254 733 792000

Address: Sokonjema Limited Company, 733 Parkview Heights, 3rd Floor, Mombasa Road, Nairobi, Kenya