Effective Date: 28th November 2024

1. Introduction

Welcome to Sokonjema.com, an eCommerce platform owned and operated by Sokonjema Limited, a company registered in Kenya. By accessing or using our website, you agree to comply with these Terms of Use.

2. Acceptance of Terms

By using Sokonjema.com, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website.

3. Changes to Terms

Sokojema Limited reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this site. Your continued use of the website constitutes your acceptance of the updated Terms.

4. User Accounts

To access certain features of our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Products and Services

We strive to display accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. Prices are subject to change without notice.

6. Orders and Payments

All orders placed through Sokonjema.com are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or fraud detection.

7. Shipping and Delivery

We aim to deliver your order within the specified time frame. However, delivery dates are estimates and we are not liable for any delays.

8. Returns and Refunds

Please refer to our Return Policy for information on how to return products and obtain refunds.

9. Intellectual Property

All content on Sokonjema.com, including text, graphics, logos, and images, is the property of Sokonjema Limited or its content suppliers and is protected by copyright and trademark laws.

10. Limitation of Liability

To the fullest extent permitted by law, Sokonjema Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or related to these Terms shall be resolved in the courts of Kenya.

12. Contact Us

If you have any questions about these Terms, please contact us at support@sokonjema.com.

Thank you for choosing Sokonjema!